Dr. Vikram Chhatwal, is the Director of Medi Assist. He holds a bachelor's degree in medicine from Jawaharlal Nehru Medical College, Belgaum, a Ph.D. in Medicine from the National University of Singapore, he studied at The Fletcher School of Law and Diplomacy, Tufts University and has a MBA from Ecole de Ponts, Paris. He has been associated with the Apollo Hospitals Group, the Reliance ADA Group and Advent International.
Srimathy Ranganathan, has been a Whole Time Director on the Board of Medi Assist from August 2014 to September 2018. She has been re-appointed as a Non-Executive Director on the Board effective April, 2019.
Srimathy joined Medi Assist in July 2009 as Chief Operating Officer and has been part of the leadership team in all its initiatives and has been a key catalyst for driving growth at Medi Assist by institutionalizing the Sales Structure and Processes.
Prior to that Srimathy was a Direct Recruit Officer (Accounts) of the 1980 batch and served for over 28 years at the Oriental Insurance Company. She has been associated with their IT plans and has pioneered the design and implementation of Accounts Module of the Core Insurance solutions across 1000+ offices Pan-India . She has also actively coordinated with the Boston Consulting Group and steered the Business Process Reengineering initiatives across offices at the Oriental Insurance Company.
A gold medallist from College and University Rank Holder in BCom from Madras University, MBA from IGNOU, New Delhi and an Associate Member of Insurance Institute of India , she has also done a course on Project Management from Asian Institute of Management, Manila Philippines.
Satish comes with an innovative and versatile experience in team building, strategy, product development and overall customer experience. Satish is an accomplished leader with a track record of value creation for the company and for customers.
He is passionate about creating new products and showing extensive leadership when it comes to building high-energy teams, setting up robust processes and finding optimal solutions to deliver value to our business and our customers. After a stint as the Chief Technology Officer, he went on to become the Chief Executive Officer at Medi Assist.
Satish's immense knowledge about the TPA and healthcare industry has helped him steer this organization in the right direction and bring in various initiatives to help ease the system of claim processing. He is detail-oriented and has shown incredible responsibility and optimism in exploring new and innovative business and technology ventures, making him a trusted and valuable member of the Medi Assist leadership team.
After completing his B-tech degree from IIT Madras and before joining Medi Assist, Satish was a part of respectable corporations including Tech Mahindra, Intergraph, YASU, SAP Labs and redBus. Over 21 years of diversified experience makes Satish a flawless leader and a great problem solver.
Himani holds a Bachelor's degree in Commerce from University of Mumbai and is a certified chartered accountant registered with the Institute of Chartered Accountants of India. Currently, she is the Chief Operating Officer at MORE - Global Production (Part of Inside Ideas Group). She was associated with DigitasLBi and Sapient Razorfish and Digitas as a Chief Operating Officer and Chief Executive Officer respectively.
Whole Time Director
Nikhil is a highly-motivated and passionate business leader with a penchant for driving revenue and business growth across various industries. Currently working as the Whole Time Director at Medi Assist, Nikhil strives to build sustainable and meaningful business relationships and partnerships. He oversees strategies that are designed to facilitate sustainable & demonstrated profitable growth for the business. His vast experience has helped him build new lines of revenue and scale business above and beyond expectations.
He is appreciative of the finer nuances of structuring robust organizations that are built to persist and generate a substantial surplus. His expertise vastly lies in areas of Revenue Management, Transition Management, Growth Enhancement, Enterprise Information Visibility, Business & Product Strategy, Business Development, Marketing, Pre-Sales, Customer Engagement and Retention, Team management, Financial Model Building, Projections & Valuations, IPO, Negotiations, Cross-Border Activities Healthcare and TPA.
Nikhil completed his B-Com (Honors) from Osmania University and possesses an Executive Programme degree from ISB, he went on to work as a director at IndusAge Capital. After which he commenced his journey at Medi Assist as the head of MediBuddy Infiniti, 4 years ago. He has transitioned into many different teams since, showing the same enthusiasm in product creation and management. He is actively involved in process creation, stakeholder management and board management across the Medi Assist groups.
Chief Technology Officer
Himanshu comes with over 18 years of experience as a technology leader. He is responsible for building healthcare platforms at Medi Assist, one of the leading players in providing holistic healthcare and fitness solutions that aims to bring all partners/suppliers on a single platform and merge offline and online channels for catalogue, pricing and discounting.
Himanshu is quick to define architecture standards, adapt new technology stacks and develop processes for efficient and timely delivery to customers. He has built a strong engineering team of 60+ developers over the years, who aim at bringing healthcare providers and end consumers together for secure and seamless online experience.
Moreover, he evaluates new and emerging technologies while leading global technology strategy including enterprise architecture, cloud computing, AI/ML, blockchain, API, and more.
He possesses a B-tech degree from IIT Roorkee that has helped him deliver high performance platforms in the consumer and enterprise space. Prior to joining Medi Assist, Himanshu worked with Photon Infotech in the leadership role, CDC Software and IBM Global Services.
SVP & Chief Admnistrative Officer
Surendra is the Chief Administrative Officer at Medi Assist. He is a Chartered Accountant by qualification and has over 20 years of experience working in the areas of Health Insurance, Public Health Assurance, Audit & Accounts. He started his career with East India Security Group and had a 14 year-long stint with Heritage Health Insurance TPA Private Limited. His role in Heritage Health TPA was of Head Operations & Compliances and he also handled the role of Chief Administrative Officer. Before joining Medi Assist, he was associated with National Health Authority as General Manager – Operations.
SVP & Head - Human Resources
Anitha is a result and detail oriented professional with an illustrious career in leadership roles with prestigious companies. She has strong business insight and possesses an ability to plan and execute strategically. She is currently heading the People practices team, at Medi Assist. She traverses an extra mile by strategically managing processes like Employee Retention, Reward and Compensation, OD Interventions, Corporate Policy, Change Management, ISO Implementation and more.
Deft in planning and enacting improvements to align with the cultures and processes of the organization's strategy, vision, mission and objectives, Anitha has shown commendable performance in keeping up with workspace cultures and engagements. Her adventurous side has helped her utilize her potential for innovation in Human Resource Functions throughout her career. She has successfully led teams of HR Professionals who have instituted best HR practices on Cost Effective Training and Development, Competency Mapping, Performance Management, Compensation Strategies among others.
Anitha possesses a BA degree in Industrial relations, Sociology and Economics, she also has a Human Resource Management degree from Symbiosis Institute of Management Studies. Her ingenuity and insightful nature, along with academic excellence and strong people skills make her an incredible leader who is able to direct productive cross-functional teams. She evinces motivational leadership that triggers loyalty and willingness in employees.
SVP & National Head
Shivani comes with over 20 years of versatile experience in Service & quality assurance, and customer retention. She has exhibited unmatched management skills, interpersonally and professionally, while also leading by example every chance she has gotten.
Shivani has an MBA degree from XLRI, Jamshedpur, post which she got her vast experience in healthcare and insurance. The same helped her understand and navigate the constantly evolving HealthTech sector. She is process-oriented and has developed a reputation for successfully pivoting businesses for growth. Shivani also has an insane ability to engage with senior business leaders, identify latent requirements, and evolve differentiated business, engagement & delivery models.
SVP & National Head
Manish is the Senior Vice President of the Operations team at Medi Assist. His evident skills in Operational leadership and excellence can be witnessed constantly in his execution of any initiative that he undertakes.
With over 22 years of experience, Manish has shown exceptional management skills, professionally and interpersonally and possesses a true “Lead by Example” quality in him.
Praveen comes with an impressive experience of 10+ years and is the Senior Vice President of Engineering at Medi Assist. His impeccable career graph has been one that has only progressed exponentially. With an M. Tech degree, Praveen has been able to take up any challenge that came his way and delivered on each one of them in the most graceful and sophisticated manner.
He is quick to define architecture standards, adapt new technology stacks and develop processes for efficient and timely delivery to customers. Praveen's highly motivated and inspired spirit has helped him form high functioning and adept technology teams over the years.
Coming with a whopping 34+ years of experience, Ajit has truly been an asset to the Medi Assist Leadership. His incredible experience ranges in the fields of health insurance, Insurance Broking and Credit Insurance. Ajit strives to build sustainable and meaningful business relationships and partnerships, while driving revenue and business growth across the Insurance industry.
VP - MIS & Internal Audit
With over 30 years of experience, Ganesh has been an asset to the organization. He has helped us with smooth functioning of various initiatives that the company has taken over the years. Without his strong problem solving abilities and diverse experience in conflict and risk management, we would not have been able to achieve the excellence that we have as a company!
Ganesh's interpersonal and team management skills have originated from his degree in M. Com. too. He keeps himself overtly centered and motivated, while also keeping his teams inspired by his work and excellent risk assessment capabilities.
VP - Government Business
Raghu possesses 25 years of exceptional experience in the healthcare and pharmaceutical industries. His motivated attitude and impeccable aptitude has made him an inspired leader in his field of work! Raghu excels professionally and intellectually to take up new challenges in an organization, while fulfilling all expectations with positive growth.
He is an MBA from the esteemed Sikkim Manipal University with an experience in a variety of roles such as Sales, Pre-sales, Marketing, HR, Training, CRM, Operations and Team Management in the field of Pharmaceuticals, Healthcare and Health Insurance TPA handling. He is a quick learner and adapts swiftly in high functioning scenarios!
Mukunda comes with almost 30 years of experience and heads the Claims department here at Medi Assist. He has quite rightfully occupied the position of Vice President at Medi Assist. He has done his Bachelor in Veterinary Science (BVSc) and was a Fellow of Insurance Institute of India (FIII).
His customer-centric approach ensures consistent delivery and excellent claims management tailored to the needs of the client. His impeccable problem solving capability has helped Medi Assist streamline processes and introduce more efficient ways of catering to customer service.
With over 16 years of growth centered experience, Azaz is responsible for new acquisitions, retention and managing P&L for the West zone at Medi Assist. His unparalleled knowledge of the health insurance and healthcare sector makes him an asset to the Leadership team. His deft people skills and inspired team leadership has allowed him to adapt to newer scenarios rather swiftly.
He has been very spontaneous in providing new inputs which could be offered to both old and new customers, helping us to gain and retain business throughout.
CMO & VP Claims
Dr. Sangita Shinde is the Chief Medical Officer at Medi Assist. She is an MBBS degree, and she worked with the World Bank as a consultant in her previous assignment. She has been instrumental in setting up and getting the IRDA license for DHFL and has a strong understanding of claims processing and guidelines for TPA. At SBI General, she has handled claims administration, TPA audits, and hospital networking.
She has 22+ years of experience in handling the entire gamut of claims operations. She has both Indian and international stints (UAE) in the Insurance sector. She has worked for Organizations like DHFL General Insurance, ICICI Lombard General Insurance, SBI General Insurance, Paramount Health Services, and Oman International Company (UAE).
Suchitra was appointed as the Company Secretary of our Company on July 01, 2018. She holds bachelors’ degree in Commerce and has a bachelors’ degree in law from Mumbai University. She is also an Associate Member of the Institute of Company Secretaries of India and has completed CSR Professional certification awarded by the Institute of Company Secretaries of India. She was previously associated with Mahindra Group and JSW Group Companies.