Now, enjoy the convenience of cashless treatment at any hospital of your choice, regardless of whether it is part of the insurer’s network or not. Our customers can now access medical care even at non-network hospitals.

How it works:

• Members may reach out to Medi Assist via our call center 040-68178555 for any queries.
• All requests for cashless at a non-network hospital have to be initiated by the hospital by sending a cashless request to Medi Assist at cashlesseverywhere@mediassist.in
• On receipt of the request from the hospital, the Medi Assist team will connect with the hospital to collect certain mandatory documents, such as KYC documents and a brief MOU based on which cashless requests may be authorised.
• Medi Assist will evaluate the credentials of the hospital and scrutinise the documents.
• The cashless facility will be extended subject to satisfactory completion of the documentation and approval of the insurance company.
• Cashless request may not be authorised if the policy terms and conditions do not cover the treatment.